It's a fact that companies so far have only scratched the surface of what can be achieved with social media. Whatever continent, industry, company size, current degree of social media adoption or...
The first book to explain how you can measure social media ROI across multiple departments, for internal/external social media based activities, as well as for new business models (product/services)....
The inside information that marketers and social media practitioners have been dying to get their hands on… It seems like every day another self-appointed social media «guru» appears on the scene,...